Disabled Refuge


Disabled refuge areas allow wheelchair-users and people with impaired mobility to await fire & rescue services in relative safety before being assisted in phased emergency evacuations.

Fire-safe communication systems are vital in these refuge locations, which can be a compartment, lobby, corridor or recess in a stairwell. Security Engineering works to BS 5839 and the Equality Act (formerly DDA) in designing emergency voice communication (EVC) systems for disabled refuge areas.

UK regulations mandate that all new buildings of more than one storey with lift access provide disabled refuge areas. We specify, commission and maintain EVC for clients. Our designs allow disabled staff and visitors to summon help while enabling rescue workers to communicate with each other and reassure those awaiting assistance.

Security Engineering understands the importance of vulnerable occupants having clear full duplex audio communication with first responders via fixed devices.

Good design of EVC in disabled refuge areas far exceeds normal intercom and communication systems should:
Avoid moving parts
Have oversize push buttons
Ideally be flush-mounted.

Disabled refuge areas must meet the criteria of BS999:2008 and Security Engineering will work with clients to ensure our EVC solution meets your overall safety needs.

A compliant EVC system should in no way rely on a mobile signal or two-way radio. Good design elements include:
Photo luminescent front panels
Braille identification
Tactile text
Hearing aid setting

We have extensive knoweledge and experience of the following sectors:
Hospitals
Schools
Airports
Councils
Retail
Government

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